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Dada & Co.

Returns

At Dada & Co we pride ourselves on providing quality product to our customers. We want you to enjoy your purchases and continue shopping with us. If something isn’t right we are happy to offer a refund* from our Online Store or you can go to one of our Dada & Co freestanding stores to exchange or return, although please note that there is no exchange or refunds on sale items.

Returns by post

Please send the item/s you wish to return within 14 days of purchase with a complete Online Returns Form and your original invoice or copy to:

Dada & Co Online Returns

92 Islington Street, Collingwood

VICTORIA 3066

AUSTRALIA

Please note conditions that apply:

  • There is no exchange or refunds on sale items
  • The item must be unworn, unwashed and have the original tags still attached
  • You need to send the original receipt or copy with your order
  • All returns must be made within 14 days of order date. Refund will exclude any postage costs
  • Due to hygiene reasons we cannot accept returns for any intimate items including swimwear, earrings, hosiery and lingerie, unless they are faulty
  • Exchange postage costs are at customers expense
  • Please allow two weeks from the day you post your return for your account to be credited
  • Customers will be responsible for the shipping and handling charge

Returns to store

For your convenience items purchased online by customers within Australia may be returned for exchange or refund, within 14 days of purchase, to any Dada & Co freestanding store (excluding clearance stores) under the above conditions. Just bring your receipt and the credit card used to make the original purchase with you.

Click here to download an online store returns form

Please note: There is no exchange or refunds on sale items

*Conditions apply.